Privacy Policy

STW AI Marketing ("STW," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through stwaimarketing.ai (the "Site"), how we use it, and your choices.

1. Information We Collect

We collect information you provide directly, such as:

• Name, email address, and phone number submitted through contact forms, our chat widget, or by calling/texting us
• Messages or inquiries you send us
• Business information you share when requesting a consultation

We may also collect limited technical information automatically, such as your IP address, browser type, and pages visited, through standard web analytics.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule consultations
• Provide, operate, and improve our services
• Send you calls or text messages related to your inquiry (see Section 3)
• Maintain records in our customer relationship management system (HubSpot)
• Comply with legal obligations

3. SMS / Text Messaging and Calling Data

If you provide your phone number, we may contact you by phone call or text message about your inquiry, as described in our Terms of Service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information collected for the purpose of SMS consent and messaging will not be shared with any third parties, except as necessary to provide the messaging service itself (for example, our messaging platform provider, Twilio, which transmits the messages on our behalf).

You may opt out of text messages at any time by replying STOP. Reply HELP for help.

4. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business (e.g., Twilio for calls/texts, HubSpot for CRM), bound by confidentiality obligations
• Authorities, if required by law

We do not share phone numbers or SMS opt-in data with third parties for their own marketing purposes.

5. Cookies and Tracking

Our Site may use cookies or similar technologies for basic analytics and to understand how visitors use the Site. You can control cookies through your browser settings.

6. Data Security

We take reasonable measures to protect the information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

You may:

• Ask us what information we have about you
• Ask us to correct or delete your information
• Opt out of text messages by replying STOP, or ask us to stop calling you

To exercise these choices, contact us through the Site's contact form.

8. Children's Privacy

Our Site and services are intended for businesses and are not directed at children under 13. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date above reflects the most recent revision.

10. Contact Us

Questions about this Privacy Policy can be sent to us through the contact form at stwaimarketing.ai.